Rate each statement from 1 (Strongly Disagree) to 5 (Strongly Agree).
I spent a reasonable amount of time for my transaction.
The office followed the transaction's requirements and steps.
The steps (including payment) I needed to do were easy and simple.
I easily found information about my transaction.
I paid a reasonable amount of fees (write N/A if none).
I feel the office was fair to everyone (walang palakasan).
I was treated courteously by staff, and helped if I had questions.
I got what I needed from the government office.